Only the amount you deposited or bought is held — the rest of your balance still moves
- You can trade right now
- You can still deposit
- Cannot be shortened, including by support.
Applies to every purchase, not only the first one with that card.
Kraken publishes 5 separate rules that stop a withdrawal. Each one is triggered by something you did, and each has its own length and its own scope — which is why "my account is locked" is usually the wrong description of what is happening.
Only the amount you deposited or bought is held — the rest of your balance still moves
Applies to every purchase, not only the first one with that card.
Only the amount you deposited or bought is held — the rest of your balance still moves
Seven days. Applies to cash or crypto equal to the amount purchased.
Only the amount you deposited or bought is held — the rest of your balance still moves
Applies to each purchase separately.
Only newly added addresses are blocked — addresses already on your account still work
Only withdrawals to new addresses are delayed. Addresses already on the account are unaffected.
Only the amount you deposited or bought is held — the rest of your balance still moves
Enter when you did it and get the moment the hold lifts, to the minute. Nothing you type leaves your browser.
Open the calculatorHolds run on a timer, not on a decision, and no support agent has a button for them. Anyone who contacts you offering to release your funds early — by any channel, for any fee — is running a scam. Kraken will never ask you to pay to unlock your own balance.
Every figure here comes from Kraken's own help pages, last checked August 31, 2026. source 1, source 2
No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.