Kraken: what happens to a deposit on the wrong network

What it costs

Quoted exactly as Kraken states it.

Stated as unrecoverable

Kraken says funds are lost in these cases. Anyone offering to recover them for a fee is running a scam.

• Funds lostFuse, Harmony, Fantom, xDAI or Avalanche tokens sent to an ETH address
• Funds lostBCH sent to a BTC address
• Funds lostDOT sent to a KSM address
• Funds lostKSM sent to a DOT address
• Funds lostKAR or other Kusama parachain assets sent to a KSM address
• Funds lostKSM sent to a KAR or other Kusama parachain address
• Funds lostany deposit sent via PrivateSend, CoinJoin, MWEB or another obfuscation tool

Assets that need a memo or tag

Sending these without the memo is one of the cheapest mistakes to fix — often just a network fee. Check this list before you send.

XRP · XLM · EOS · STX

What you will need

• txid
• asset
• amount
• deposit address
• datetime
• screenshots

Networks Kraken credits

Deposits on any other network reach their address and are not credited to your account. That is the case their recovery process exists for.

Read from Kraken's own published deposit list on Aug 31, 2026.

Assets that need a tag or memo

Kraken gives every customer the same deposit address for these, and tells them apart by a destination tag or memo: XRP, XLM, EOS, STX. Sent without one, the funds arrive and are credited to nobody — contact their support with the transaction hash rather than sending again.

Same problem, a different exchange

• Coinbase deposit not showing up
• Binance.US deposit not credited
• Robinhood crypto deposit missing
• Revolut crypto deposit not received
• KuCoin deposit not credited
• Binance deposit not credited
• Bybit deposit not credited
• OKX deposit not credited
• Crypto.com deposit not received
• Gemini deposit not showing up

Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Kraken, with its sources and the date each was read, is on its own page.