Which services return crypto sent on the wrong network
The same mistake costs nothing at one service and up to $500 at another, and at some it cannot be undone at all. Every figure below is taken from the service's own help pages.
Of the 11 services here, 6 let you start recovery yourself, and 3 have no recovery process at all.
| Service | How recovery works | What it costs | Timeline | Verified |
|---|---|---|---|---|
| Binance (global)global | Self-service tool | free – $20some cases priced per coin | Varies by case | Aug 31, 2026 |
| Binance.USUS | Self-service tool | free to varies by casesome cases priced per coin | a few business days | Aug 31, 2026 |
| Bybitglobal, EU | Self-service tool✕ 4 cases where funds are lost | up to $200only for deposits over $500some cases priced per coin | Varies by case | Aug 31, 2026 |
| CoinbaseUS, global | Self-service tool | free to varies by casesome cases priced per coin | Not published | Aug 31, 2026source unreachable |
| Crypto.com AppUS, EU, global | Support ticket only✕ 2 cases where funds are lost | $50 – $150 | Not published | Aug 31, 2026 |
| GeminiUS | No recovery process | No recovery offered | Not published | Aug 31, 2026source unreachable |
| KrakenUS, EU, global | Support ticket only✕ 7 cases where funds are lost | free – $500some cases priced per coin | Not published | Aug 31, 2026 |
| KuCoinglobal | Self-service tool | free – $200 | Varies by case | Aug 31, 2026 |
| OKXUS, global | Self-service tool | varies by casesome cases priced per coin | Not published | Aug 31, 2026 |
| RevolutUK, EU | No recovery process | No recovery offered | Not published | Aug 31, 2026source unreachable |
| RobinhoodUS | No recovery process | No recovery offered | Not published | Aug 11, 2026 |
“Not published” does not mean free. It means the service does not state a figure, or we have not verified one. We would rather show a gap than a number we cannot stand behind — an invented timeline is how someone concludes an exchange is stonewalling them.
Fees and supported networks change often. Each row carries the date we last read the official page. Data version 9, updated Aug 31, 2026.
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Not sure which case is yours?
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Check a transactionNo wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.