Binance.US: what happens to a deposit on the wrong network
Fully self-service — no support ticket needed. Enter TxID, network and address in the Deposit Recovery tool.
- Recovery
- Self-service tool
- Timeline
- a few business days
What it costs
Quoted exactly as Binance.US states it.
| Case | Fee | Timeline |
|---|---|---|
| not credited | free | — |
| no memoDeducted from the deposit before it is returned. Requires advanced account verification. | 5% | — |
What they will not help with
Different from the list above: the funds may still exist, but Binance.US will not act on these.
- No helpunsupported assets
- No helpunsupported networks
- No helpwithdrawals from Binance.US
- No helpdeposits sent to a non-Binance.US address
- No helpdeposits originating from a contract address (cross-chain swaps) — detectable on-chain
Assets that need a memo or tag
Sending these without the memo is one of the cheapest mistakes to fix — often just a network fee. Check this list before you send.
BAND · ATOM · FET · HBAR · IOST · KAVA · POLYX · XLM · WAXP · XRP
What you will need
- txid
- network
- deposit address
- screenshot
- video (sometimes)
Networks Binance.US credits
Deposits on any other network reach their address and are not credited to your account. That is the case their recovery process exists for.
| Asset | Credited on |
|---|---|
| USDT | avalanche, bsc, ethereum, polygon, solana, tron |
| USDC | avalanche, base, bsc, ethereum, solana |
| ETH | arbitrum, base, bsc, ethereum, optimism |
Read from Binance.US's own published deposit list on Aug 31, 2026.
Assets that need a tag or memo
Binance.US gives every customer the same deposit address for these, and tells them apart by a destination tag or memo: BAND, ATOM, FET, HBAR, IOST, KAVA, POLYX, XLM, WAXP, XRP. Sent without one, the funds arrive and are credited to nobody — contact their support with the transaction hash rather than sending again.
Binance.US deposit not credited — the checks worth doing first
Is this actually your case?
Most missing deposits are not lost — they are waiting on confirmations or sitting in a wallet you can still reach. Paste the hash and find out which.
Check a transactionLast verified Aug 31, 2026 against support.binance.us, support.binance.us, support.binance.us, support.binance.us, support.binance.us.
Same problem, a different exchange
- Coinbase deposit not showing up
- Kraken deposit missing
- Robinhood crypto deposit missing
- Revolut crypto deposit not received
- KuCoin deposit not credited
- Binance deposit not credited
- Bybit deposit not credited
- OKX deposit not credited
- Crypto.com deposit not received
- Gemini deposit not showing up
Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Binance.US, with its sources and the date each was read, is on its own page.
No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.