Revolut: what happens to a deposit on the wrong network
Deposits of unsupported tokens or via unsupported networks are not processed and are not credited. Revolut states recovery of unsupported assets does not sit within its scope. The transaction may look complete on-chain while Revolut never sees it. Revolut publishes examples rather than a full list: BTC on Bitcoin; ETH, USDC and MATIC on Ethereum; USDT on Ethereum and Tron. It names two failures outright — USDT sent on BNB Smart Chain and ETH sent on Base — and says you might lose the crypto. The complete list is only visible in-app under Crypto → Receive.
- Recovery
- No recovery process
- Timeline
- Not published
What they will not help with
Different from the list above: the funds may still exist, but Revolut will not act on these.
- No helpunsupported tokens
- No helpunsupported networks
Revolut crypto deposit not received — the checks worth doing first
Is this actually your case?
Most missing deposits are not lost — they are waiting on confirmations or sitting in a wallet you can still reach. Paste the hash and find out which.
Check a transactionRevolut's help pages block automated checks, so this entry was last confirmed by hand rather than re-verified automatically. Confirm anything critical on their page before acting.
Last verified Aug 31, 2026 against help.revolut.com, help.revolut.com, help.revolut.com.
Same problem, a different exchange
- Coinbase deposit not showing up
- Kraken deposit missing
- Binance.US deposit not credited
- Robinhood crypto deposit missing
- KuCoin deposit not credited
- Binance deposit not credited
- Bybit deposit not credited
- OKX deposit not credited
- Crypto.com deposit not received
- Gemini deposit not showing up
Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Revolut, with its sources and the date each was read, is on its own page.
No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.