Robinhood: what happens to a deposit on the wrong network

The Robinhood Crypto Customer Agreement states Robinhood has no duty or obligation to attempt to retrieve unsupported cryptocurrency, and is not liable for transfers to incompatible addresses, wrong addresses or missing memos. Contact support anyway so the case is on record — but do not expect recovery.

Recovery: No recovery process
Timeline: Not published

What they will not help with

Different from the list above: the funds may still exist, but Robinhood will not act on these.

No helpunsupported cryptocurrency
No helpsupported crypto sent to an incompatible receiving address
No helpincorrectly entered receiving addresses
No helpmissing memo or destination tag

Open Robinhood's official page

Networks Robinhood credits

Deposits on any other network reach their address and are not credited to your account. That is the case their recovery process exists for.

Asset	Credited on
USDC	arbitrum, base, ethereum, optimism, polygon, solana

Read from Robinhood's own published deposit list on Aug 11, 2026.

Robinhood crypto deposit missing — the checks worth doing first

Is this actually your case?

Most missing deposits are not lost — they are waiting on confirmations or sitting in a wallet you can still reach. Paste the hash and find out which.

Check a transaction

Last verified Aug 11, 2026 against robinhood.com, robinhood.com.

Same problem, a different exchange

Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Robinhood, with its sources and the date each was read, is on its own page.

No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.