Binance.US deposit not credited
Most deposits that have not appeared are not lost. The usual causes are confirmations that have not finished, a network mismatch, or a missing memo — all visible in the transaction itself.
Fully self-service — no support ticket needed. Enter TxID, network and address in the Deposit Recovery tool.
Check these first, in this order
- Give it more confirmations. A deposit that shows as confirmed on a block explorer still has to meet the exchange's own confirmation count, which is often higher.
- Check the network you actually used, not the one you meant to use. This is the single most common cause, and it is invisible unless you look at the transaction.
- Check whether your asset needed a memo or destination tag. Binance.US lists 10 that do, including BAND, ATOM, FET, HBAR. Binance.US charges 5% to recover one.
- Check the amount against Binance.US's minimum deposit. Exchanges typically do not auto-credit below it — the figure is on their own deposit page, and we do not carry it here.
- Check that the address really is your Binance.US deposit address, and not one you pasted from somewhere else.
Stop guessing — check the transaction
Paste the hash Binance.US gave you and we will tell you which of the above actually happened, and whether the funds moved at all.
Check your transactionIf Binance.US has to recover it
- Process
- Self-service tool
- Cost
- free to varies by case
- Timeline
- a few business days
| Case | Fee | Timeline |
|---|---|---|
| not credited | free | — |
| no memoDeducted from the deposit before it is returned. Requires advanced account verification. | 5% | — |
What Binance.US will not act on
Different from the list above — the funds may still exist somewhere, but this is outside what they will do.
- No helpunsupported assets
- No helpunsupported networks
- No helpwithdrawals from Binance.US
- No helpdeposits sent to a non-Binance.US address
- No helpdeposits originating from a contract address (cross-chain swaps) — detectable on-chain
Related
Every figure here comes from Binance.US's own help pages, last checked Aug 31, 2026. source 1, source 2, source 3, source 4, source 5
Same problem, a different exchange
- Coinbase deposit not showing up
- Kraken deposit missing
- Robinhood crypto deposit missing
- Revolut crypto deposit not received
- KuCoin deposit not credited
- Binance deposit not credited
- Bybit deposit not credited
- OKX deposit not credited
- Crypto.com deposit not received
- Gemini deposit not showing up
Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Binance.US, with its sources and the date each was read, is on its own page.
No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.