Bybit deposit not credited

Most deposits that have not appeared are not lost. The usual causes are confirmations that have not finished, a network mismatch, or a missing memo — all visible in the transaction itself.

Two separate paths. If the unsupported asset shows on your Pending Asset page you withdraw it yourself; if it does not, you file a manual request, which costs a flat $200 and is only accepted for assets worth over $500. Recovery is best-effort and Bybit states 100% recovery is not guaranteed — if it fails, the deposit is a permanent loss. Requests for transactions older than 180 days, or from before 22 January 2024, are not processed.

Check these first, in this order

Give it more confirmations. A deposit that shows as confirmed on a block explorer still has to meet the exchange's own confirmation count, which is often higher.
Check the network you actually used, not the one you meant to use. This is the single most common cause, and it is invisible unless you look at the transaction.
Check whether your asset needed a memo or destination tag. Bybit lists 1 that do, including XRP. Bybit charges five times the standard withdrawal fee for that coin to recover one.
Check the amount against Bybit's minimum deposit. Exchanges typically do not auto-credit below it — the figure is on their own deposit page, and we do not carry it here.
Check that the address really is your Bybit deposit address, and not one you pasted from somewhere else.

Stop guessing — check the transaction

Paste the hash Bybit gave you and we will tell you which of the above actually happened, and whether the funds moved at all.

Check your transaction

If Bybit has to recover it

Process: Self-service tool
Cost: up to $200
Timeline: Varies by case, see below

Case	Fee	Timeline
missing or wrong tagSelf-service appeal. Deducted from the refund, which goes back to the source address. If the estimated refund is below the coin's minimum withdrawal limit, the request is not processed.	five times the standard withdrawal fee for that coin	—
unsupported tokenSelf-service, available only when the asset appears on the Pending Asset page. The user withdraws it to an external non-Bybit wallet supporting that coin and chain.	varies by asset, shown in USDT on the Pending Asset page	depends on blockchain confirmation
unsupported token manual recoveryManual procedure, used when the asset is NOT on the Pending Asset page. Only assets worth more than $500 are eligible — anything below is rejected outright. The fee is non-refundable once charged, even if recovery fails.Only accepted for deposits worth more than $500 — smaller ones are rejected outright.	200 USD	3-5 working days review, 7-14 business days overall

Open Bybit's official page

Cases Bybit says cannot be recovered

If yours is one of these, anyone offering to get the funds back for a fee is running a scam.

Funds losterroneous coin deposits on KCC
Funds losterroneous coin deposits on OEC
Funds losterroneous coin deposits on Ronin
Funds losterroneous coin deposits on Cronos

What Bybit will not act on

Different from the list above — the funds may still exist somewhere, but this is outside what they will do.

No helpmanual recovery requests for assets valued at $500 or less
No helprefunds smaller than the coin's minimum withdrawal limit
No helptransactions older than 180 days or dated before 22 January 2024
No helpsmart contract deposits of any coin other than ETH — TRC-20 USDT, BSC, Polygon and others must be sent by direct transfer; detectable on-chain from the sender

Every figure here comes from Bybit's own help pages, last checked Aug 31, 2026. source 1, source 2, source 3, source 4

Same problem, a different exchange

Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Bybit, with its sources and the date each was read, is on its own page.

No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.