Revolut crypto deposit not received

Confirmation lag is still the most common reason a deposit has not appeared, so start there. But if you used a network Revolut does not support, it states plainly that it will not recover the funds — so it matters a great deal which of the two happened, and the transaction itself will tell you.

Deposits of unsupported tokens or via unsupported networks are not processed and are not credited. Revolut states recovery of unsupported assets does not sit within its scope. The transaction may look complete on-chain while Revolut never sees it. Revolut publishes examples rather than a full list: BTC on Bitcoin; ETH, USDC and MATIC on Ethereum; USDT on Ethereum and Tron. It names two failures outright — USDT sent on BNB Smart Chain and ETH sent on Base — and says you might lose the crypto. The complete list is only visible in-app under Crypto → Receive.

Check these first, in this order

Give it more confirmations. A deposit that shows as confirmed on a block explorer still has to meet the exchange's own confirmation count, which is often higher.
Check the network you actually used, not the one you meant to use. This is the single most common cause, and it is invisible unless you look at the transaction.
Check the amount against Revolut's minimum deposit. Exchanges typically do not auto-credit below it — the figure is on their own deposit page, and we do not carry it here.
Check that the address really is your Revolut deposit address, and not one you pasted from somewhere else.

Stop guessing — check the transaction

Paste the hash Revolut gave you and we will tell you which of the above actually happened, and whether the funds moved at all.

Check your transaction

If Revolut has to recover it

Process: No recovery process
Cost: No recovery offered
Timeline: Not published

Open Revolut's official page

What Revolut will not act on

Different from the list above — the funds may still exist somewhere, but this is outside what they will do.

No helpunsupported tokens
No helpunsupported networks

Revolut's help pages block automated checks, so this was last confirmed by hand rather than re-verified automatically. Confirm anything critical on their page before acting on it.

Every figure here comes from Revolut's own help pages, last checked Aug 31, 2026. source 1, source 2, source 3

Same problem, a different exchange

Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Revolut, with its sources and the date each was read, is on its own page.

No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.