USDC sent to Crypto.com App on BNB Smart Chain
Crypto.com App does not credit USDC on BNB Smart Chain. Retrieving it goes through Crypto.com App's own process, at their published price.
Crypto.com lists USDC on ten networks, but BNB Smart Chain is not one of them — and its own status page currently shows BEP20 deposits of both USDC and USDT as paused, which is a different thing from unsupported and matters for what you do next.
Networks Crypto.com App credits USDC on
Read from Crypto.com App's own pages on Aug 31, 2026. Networks outside this list are not credited automatically.
- Arbitrum One
- Avalanche C-Chain
- Base
- Cronos
- Ethereum
- Optimism
- Polygon
- Solana
- Stellar
- zkSync Era
- BNB Smart Chain — not on the list
What it costs to get it back
- Process
- Support ticket only
- Cost
- $50 – $150
- Timeline
- Not published
Which of Crypto.com App's cases yours falls under decides the fee, and the cases differ by more than the price. See the full table for Crypto.com App.
Open Crypto.com App's official pageCases Crypto.com App says cannot be recovered
If yours is one of these, anyone offering to get the funds back for a fee is running a scam.
- Funds lostany deposit sent over a chain Crypto.com does not support
- Funds lostbridged USDC.e sent on Arbitrum, Polygon or Avalanche C-Chain — only the native USDC contract is credited
Confirm which network you actually used
Everything above depends on that one fact, and it is the one people get wrong — exchanges reuse the same address across chains, so the transaction confirms either way. Paste the hash and we will read it off the chain.
Check your transactionRelated
Every figure here comes from Crypto.com App's own help pages, last checked Aug 31, 2026. source 1, source 2, source 3
Same problem, a different exchange
- Coinbase deposit not showing up
- Kraken deposit missing
- Binance.US deposit not credited
- Robinhood crypto deposit missing
- Revolut crypto deposit not received
- KuCoin deposit not credited
- Binance deposit not credited
- Bybit deposit not credited
- OKX deposit not credited
- Gemini deposit not showing up
Or compare all 11 side by side: the recovery matrix, what each charges and how long each takes. The full entry for Crypto.com App, with its sources and the date each was read, is on its own page.
No wallet connection. No seed phrase. Read-only — we never ask for one, and no legitimate service ever will.